Emails

To you, the moment an order comes in. This is the one you dispatch from.

When you set an order to dispatched. Carries the courier tracking number.

When you mark an order delivered.

When you set an order to cancelled. Your internal reason is never included.

Sent by hand from the Reviews page, to a customer whose order arrived.

Sent from the Reorders page when a customer is due to run out. Carries the discount link.

To you, when a customer submits a review awaiting approval.